Scope
Nuvora is a digital care brand. The platform coordinates telehealth visits, clinician-written plans, messaging, and prescription fulfillment where appropriate. These terms cover every surface under the Nuvora name.
Eligibility
You must be a resident of one of the 50 US states or the District of Columbia, be at least 18 years of age, and pass clinical eligibility review. A portion of intakes are declined; that outcome is, by design, a feature of the program.
The clinical relationship
When a plan is written, it establishes a clinician-patient relationship subject to applicable state and federal law. Your clinician's judgment is the authoritative voice on your plan. Nuvora is not a substitute for emergency care.
Fees & subscriptions
Plans are billed monthly. Pricing is published on the surface of each program page and on your invoice. You will not be charged until a clinician-approved plan has been written for you.
Cancellation
You may pause or cancel your plan at any time from your member area. A cancellation takes effect at the end of the current billing period and stops the next shipment.
Limitations
Nuvora does not warrant any specific clinical outcome. Individual results vary. The platform is provided on an "as is" basis to the extent permitted by applicable law.
Contact
Questions about these terms may be sent to legal@nuvora.example. A plain reply, from a real person, will follow within five business days.